TrueCut
Shipping Policy
We deliver your orders quickly and reliably across Europe.
Free Shipping Over €70
Free standard shipping on all orders over €70.
Processing Time
1–2 Business Days
Orders placed before 2:00 PM (Italian time) are generally processed the same day. Weekend orders are processed the following Monday.
Delivery Times
| Destination | Time | Cost |
|---|---|---|
| Italy | 3–5 business days | €4.90 / Free over €70 |
| Europe (EU) | 5–10 business days | €7.90 / Free over €120 |
| Europe (non-EU) | 7–14 business days | €12.90 |
* Delivery times are estimates and may vary based on destination and carrier delays.
Order Tracking
Once your order ships, you'll automatically receive an email with your tracking number and a link to follow your delivery in real time.
If you haven't received a tracking email 48 hours after shipping, check your spam folder or contact us at support@truecutwear.com.
Track Your Order →Customs & Duties
For orders within the European Union, no additional customs duties apply. For non-EU countries, any customs taxes and duties are the responsibility of the buyer and are calculated by local customs.